Industrial distribution

An order line written as a sentence, and a catalogue nobody can search.

The incoming order does not carry a part number. It carries a sentence, and the person who can read it has been doing it for eleven years — so when they are on holiday, orders wait, and when they leave, the vacancy stays open.

The line that closes it

The data layer — Matching, master data, document intake, the exception tail.

Why being close is being wrong

Every other kind of search is allowed to be approximately right. Here the near-miss ships: the part goes on a lorry, arrives on a site, and is found to be wrong by the person holding a spanner. What that costs is not the item — it is the crew standing still and the question of who signed for the substitution.

What it made us build

What this industry made us build is the refusal. A matcher that returns its best guess is worthless where being close is being wrong, so the system stops instead: it names the attribute it is missing and asks the person who can answer. Every system we have built since routes what it will not decide, and that came from here.

The system behind this page

Catalog Brain

Industrial distribution

Resolving an order line to the right item by the attributes it describes, not the number it does not carry.

Specification and standards matching, proven on real catalogues.

Forty-five minutes. Bring two or three real documents — the ones that do not fit the pattern. We will run them on screen and tell you what the work would be.

Contact us